Beacon CRM Cyber Incident: What Charities Need to Know

Beacon Cyber Incident

A cyber incident affecting Beacon CRM has raised serious concerns for charities that use the platform to manage information about donors, supporters, volunteers and beneficiaries. Beacon has advised customers to proceed on the assumption that their databases may have been compromised while its investigation continues. This does not necessarily mean that every record has been […]

Best Helpdesk Software for SMEs in 2026

Best Helpdesk Software for SMEs in 2026

Choosing the best helpdesk software for SMEs means balancing response times, security, cost and integration. Here is what to check before you commit fully.