Charity Technology Planning Guide for Leaders
A practical charity technology planning guide for stronger security, better use of grant funding and reliable day-to-day services for your team in Sussex.
How to Find Your Motherboard Model Number in Windows (No Tools Needed)
You do not need to open up your computer, or know anything about circuit boards, to find out what motherboard it has. Windows already knows, and it will tell you in about ten seconds. Whether you are adding memory, downloading a driver, checking warranty details or simply filling in a form your IT provider has […]
What Does IT Support Cost for UK Businesses?
What does IT support cost? See typical UK pricing, what changes your monthly fee, and how to choose support that protects productivity, security and budgets
AI and Business Personality: Why Efficiency Should Not Come at the Cost of Being Human
AI and business personality are in tension in a way that most businesses have not yet fully noticed. As AI tools have become part of everyday operations, the question has shifted from whether to use them to where they save the most time. That is the right question to be asking. However, a second question […]
Windows 11 Performance Boost: Microsoft Is Making Every Click Feel Faster
The latest Windows 11 performance boost from Microsoft takes a different approach from the updates that have attracted most of the recent headlines. Rather than adding new capabilities or AI features, the focus is on making the operating system feel faster and more responsive in everyday use. The small delays that accumulate throughout a working […]
AI Cyber Security: Microsoft Is Using AI to Find Vulnerabilities Before Attackers Do
AI cyber security is entering a genuinely new phase, and a recent development from Microsoft illustrates where the technology is heading. Most security tools work reactively. Something suspicious happens, the system identifies it, and then attempts to limit the damage before it spreads further. Microsoft has been developing something that operates differently: using AI to […]
Excel Copilot Update: Teach AI How Your Business Formats Spreadsheets
The Excel Copilot update arriving in Microsoft 365 addresses something that anyone who works with spreadsheets regularly will recognise immediately. Getting data into the format you actually want takes time. Your business may always present currency a particular way, use specific report headings, apply consistent naming conventions, or follow formatting rules that everyone is expected […]
AI Voice Assistant for Business: Could It Save Your Team From Repetitive Calls?
An AI voice assistant for business is attracting genuine interest from owners who are tired of watching their team answer the same questions dozens of times each day. Opening times, appointment availability, order status, callback requests. These are entirely normal enquiries for a caller who does not know the business. However, when the same questions […]
Unauthorised AI Tools: Is Your Team Using Them Without You Knowing?
Unauthorised AI tools are spreading through businesses faster than most owners realise. A conversation that happens increasingly often begins the same way. A business owner says confidently that their team does not really use AI yet. A few questions later, it emerges that someone is using ChatGPT to help write emails, someone else is summarising […]
Helpdesk Versus Break-Fix Support: Which Fits?
Helpdesk versus break-fix support: compare costs, response times and cyber risk to choose dependable IT cover for your growing small business needs.