Microsoft 365 guides

Microsoft 365 Guides: Outlook, Teams, Excel and More

Short, practical guides to getting more from Microsoft 365, from shared calendars in Outlook to choosing the right plan for your business.

16 plain-English guides, written by My Tech Team for small businesses in Sussex and beyond.

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An IT engineer updates an office scanner so glowing email envelopes fly safely to a laptop, while an office manager looks on and an old key fades away.

Will Your Scan to Email Stop Working? Microsoft's December Change

At the end of December, Microsoft switches off an old way of sending email that many office scanners, printers and accounts systems still rely on. Here is how to check yours and what to do.

An office manager shares a glowing calendar with two colleagues while an IT engineer adjusts a dial controlling how much each can see.

How to Share Your Calendar in Outlook (and Choose Who Sees What)

A simple step-by-step guide to sharing your Outlook calendar with colleagues, choosing how much they can see, keeping private appointments private and stopping sharing when someone leaves.

A business owner switches between three email accounts on one smartphone while an IT engineer gives a thumbs up beside a padlock and bell icon.

How to Add a Second Email Account to the Outlook App on Your Phone

Yes, you can have two (or more) email accounts in the Outlook app on one phone. Here's how to add another account on iPhone or Android, switch between them, control notifications and remove one safely.

An IT engineer locks the last open door around a shared inbox while an office manager looks on and colleagues hold their own keys.

How to Secure Shared Inboxes in Microsoft 365

Info@, accounts@ and bookings@ inboxes are where invoices, enquiries and customer details land, yet they are often the least checked part of Microsoft 365. Here is how to lock them down in an afternoon.

An IT engineer helps a business owner move old documents from a laptop into a safe, glowing cloud folder.

Microsoft Publisher Has Retired: What to Do With Your Old Files

Microsoft Publisher has now been retired from Microsoft 365. Here is what that means for your newsletters, flyers and forms, and how to rescue your old .pub files before they become hard to open.

Three podiums of increasing height, from email and chat to a laptop with a security shield, with a business owner choosing between them

Which Microsoft 365 Plan Does Your Business Need? Basic, Standard or Premium

Microsoft 365 comes in three main business plans, and many small businesses are on the wrong one. Here's what Basic, Standard and Premium each include, what they cost, and how to choose.

Microsoft 365 Backup Review: What to Check

Microsoft 365 Backup Review: What to Check

A Microsoft 365 backup review shows whether your email, files and Teams data can be recovered quickly after deletion, ransomware or an outage at work.

Microsoft 365 vs Google Workspace for Small Business

Microsoft 365 vs Google Workspace for Small Business

Microsoft 365 vs Google Workspace for small businesses: compare collaboration, security, costs and support to choose the right tools for your team now.

How to Plan Microsoft 365 Migration Without Disruption

How to Plan Microsoft 365 Migration Without Disruption

Learn how to plan Microsoft 365 migration with clear steps for data, security, testing and staff support, so your business keeps working throughout safely.

Business professional presenting in a Microsoft Teams video meeting on a laptop in a modern office, with the Teams meeting controls visible and the quit option clearly separated, representing the Microsoft Teams quit update reducing accidental meeting exits

Microsoft Teams Quit Update: No More Accidentally Leaving Meetings

The Microsoft Teams quit update addresses something that has caught out business users more times than most people would admit. The Quit option in Teams has long sat close to other meeting controls, making it easy to click at exactly the wrong moment. Going for Share to present a screen and finding yourself suddenly staring…

Business professional browsing the new Microsoft Edge settings menu on a desktop monitor in a modern office, representing the Microsoft Edge settings update improving browser navigation for business users

Microsoft Edge Settings Update: Simpler Navigation for Your Business Team

The Microsoft Edge settings update is a practical improvement that addresses a frustration many business users will recognise. Finding the right setting in Edge has not always been straightforward. The settings menu has grown over time, and navigating it to locate a specific option can feel like searching through a cluttered filing cabinet rather than…

Business professional watching a translated international training video on Microsoft Edge with an audio translation toolbar visible on screen in a modern office, representing the Microsoft Edge audio translation feature

Microsoft Edge Audio Translation: Access Global Content in Your Own Language

Microsoft Edge audio translation is a new AI-powered feature currently in preview that could meaningfully change how business teams engage with video content from around the world. Language barriers have long limited the usefulness of international training materials, partner presentations, and industry content produced in other languages. This feature takes direct aim at that problem…

Business professionals collaborating around a laptop showing the Microsoft Teams interface in a modern office, representing the new Microsoft Teams update and its productivity benefits

Microsoft Teams Update: Boost Your Business Productivity

If your team uses Microsoft Teams every day, you will know how quickly it can become difficult to navigate. Messages pile up, notifications compete for attention, and finding the conversation you need can take longer than it should. Microsoft has listened to that feedback. A significant Microsoft Teams update is rolling out that rethinks how…

Business professionals in a video meeting on Microsoft Teams with multiple presenters controlling slides on screen, representing the new Microsoft Teams presentation control feature

Microsoft Teams Presentation Control: Smoother Meetings With Multi-Presenter Slides

Microsoft Teams presentation control is about to become significantly more flexible. Microsoft is rolling out a feature that allows multiple people to control presentation slides during the same Teams meeting or webinar. For businesses that co-present regularly, this update removes one of the most consistently frustrating aspects of online meetings. The change is small in…

Safely open PDF attachments in Outlook and Teams

Safely open PDF attachments in Outlook and Teams

Opening PDFs from email or Teams is now a major attack route for criminals. This guide explains how to safely open PDF attachments in Outlook and Teams, what to watch for, and simple protections you can put in place without disrupting your team.

Outlook Icon

Add a shared mailbox to Outlook mobile

Add a shared mailbox to Outlook mobile Outlook for iOS and Android If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox you have permissions to access on Outlook Mobile. Use a shared mailbox on a mobile device (phone or tablet) To access a shared mailbox on a…

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